Privacy policy for Terugroepactie
Last updated: 31 October 2026
Who we are
Terugroepactie is made by SebTechDev (KvK 87132931), which is responsible for your data. Contact: [email protected]. Postal address: SebTechDev, Box C0236, Oder 20, 2491DC Den Haag, the Netherlands.
What the app stores
What you save in the app, such as your settings or progress, is stored on your device. The app also sends the following to SebTechDev's own server, to keep the app running and to see how it is used:
- a random ID created when you install the app, and a player ID
- device and app details: device model and manufacturer, operating system and version, app version, screen size, language, time zone and country
- when and how long you use the app
- what you do in the app, such as the features you use
- crash and error reports
Your country comes from your device settings, or from the country our network provider looks up for your connection. Our server does not save your IP address or an advertising identifier with this data; your IP address is only used briefly to block abuse.
Usage events are deleted after 400 days and error reports after 90 days. The rest is kept until you delete it (see "Your rights" below).
Notifications
If you allow notifications, we store your device's push token so we can send them. You can turn notifications off in your device settings.
Advertising
The app shows ads through Google AdMob. With your consent, the ad network may use a device identifier to show relevant ads and measure them. You can change your choice in the app's privacy settings, and on iPhone in Settings → Privacy & Security → Tracking.
Purchases
In-app purchases are handled by the App Store or Google Play and processed by RevenueCat. We receive a record of what you bought, linked to your player ID, but never your payment details. We keep purchase records for our bookkeeping, also after you delete your data, but without the link to you.
Analytics
Usage data is only used to understand and improve the app. We do not sell it or share it with advertisers.
Recalls, searches and notifications
The recalls come from the recall pages and press releases of the shops themselves and from the product warnings of the Netherlands Food and Consumer Product Safety Authority (NVWA). To show them, the app sends your searches and filters to our server, which records them as usage events, together with the recalls you open and share.
When you turn on notifications, the app stores your device's push token and the shops and categories you follow with your anonymous player on our server, so it can tell you about new recalls. Turning notifications off removes the shops and categories. The app has no accounts and asks for no name, email or location.
Barcode scanner, saved products and allergies
The scanner uses the camera only to read a barcode on your device; no picture leaves your phone. The barcode is sent to our server to look for recalls, and to Open Food Facts (openfoodfacts.org) to look up the product's name and brand.
Products you save in "Mijn producten" and your allergy profile are kept on your device. When notifications are on, the barcodes of your saved products and the allergens you chose are stored as notification topics with your anonymous player on our server, so we can tell you about a recall that concerns them. Removing a product or an allergen, or turning notifications off, removes them there too.
Children
The app is not directed at children under 13 and does not knowingly collect their data.
Your rights
Under the GDPR you can ask which data we hold about you, and have it corrected or deleted. Email [email protected]. See how to delete your data. You can also complain to the Autoriteit Persoonsgegevens, the Dutch data protection authority.