Lantern support

Contact

Questions, problems or ideas? Email [email protected].

Frequently asked questions

How many questions can I ask for free?

You get a few free questions every day, and the app shows how many are left. For more, subscribe to Unlimited or buy a question pack. Packs never expire.

Is the assistant always right?

No. The assistant is an AI and can be wrong. Its answers link to the ayat they draw on, so read those and check. It doesn't give fatwas: for your own situation, ask a scholar you trust.

Does anyone read my questions?

Your question goes through our server to an AI model that writes the answer. Our server doesn't keep the questions or the answers, and your conversations are stored only on your phone. The privacy policy has the details.

Which Quran text and translations does Lantern use?

The Arabic is the Uthmani text of the Tanzil Project. The translations of the meanings come from QuranEnc.com, and the English translation by Pickthall is in the public domain. Everything is stored on your phone, so reading and searching work offline.

Which languages does Lantern speak?

English, Arabic, Bengali, Dutch, French, German, Indonesian, Malay, Russian, Spanish, Turkish and Urdu. Lantern starts in your phone's language, and you can pick another one in Settings.

How do I keep my questions and purchases on a new phone?

On your old phone, tap Sign in with Apple in Settings. On the new phone, sign in with the same Apple ID: your questions and purchases come back. If a purchase doesn't, tap Restore purchases. Highlights, notes and conversations are stored on the phone itself, not with your Apple ID.

How do I cancel Unlimited?

Open Settings on your iPhone or iPad, tap your name, then Subscriptions, and choose Lantern. Cancel at least 24 hours before the end of the current period to stop the next renewal.

Delete your data

Open the app and use the delete option in its settings. This removes your player profile, progress, scores and usage data from our server straight away.

Can't open the app any more? Email [email protected] instead.

When you email us, we delete your player profile, progress, scores and usage data within one month and confirm by email. Purchase records stay for our bookkeeping, without the link to you. Deleting the app from your device removes the data stored on the device.

More about what we store is in the privacy policy.